Frequent Agile

Answers to those
common agile questions

Ask us a question

We have compiled a list of frequent agile questions and answers, to help you with your agile transformation.

As agile principles and practices have evolved over the past two decades, undoubtedly terms have merged, often losing purpose or clarity. So, we thought we should help by using our experience and expert agile knowledge, to bring some clarity to the agile terms being used every day. Please get in touch if you can’t find your frequent agile question listed below, or if you need a more detailed answer. We are always here to help.

Our team is made of up of agile practitioners, with decades of experience between them. Whilst we bring clarity to the agile terms being used and we’re able to answer any questions about agile practices and principles, we also bring pragmatism to any agile adoption or agile transformation.


Filter FAQs

What is the difference between a Vision, Mission and Strategy?

What is the difference between a vision, mission and strategy? Collectively, the vision, mission and strategy align people around a clear ambition, purpose and approach – they paint the picture of a better future, and how the organisation will achieve it. They are also terms that get used widely and interchangeably, and as a result, can cause confusion. Let’s explore the important differences between them.

Read more

What is product management?

Product management is concerned with creating and sustaining products. It covers a wide range of:

  • Product types
  • Roles and job titles
  • Frameworks, approaches, and techniques
Read more

What is Liberating Structures?

Facilitating a group of people towards a shared outcome is a valuable skill in any team. For a few years, Scrum Masters, facilitators, consultants and others have gradually been discovering an amazing resource that can help.

Read more

How do I write marketing user stories?

As marketing teams move to adopt agile frameworks such as Scrum and Kanban practices, what can help is the use of user stories as tokens or tickets that remind marketeers of the work to be done.

Read more

What is Evidence Based Management?

Evidence based management is a framework developed by designed to enable technology leaders to develop a management approach based measuring value and evaluating the effect of change on that value. The framework seeks to emulate the tremendously successful approach that transformed medical science, a field that once relied on anecdotal evidence, superstition, hunches, and tradition. Evidence based medicine is a mature, scientific approach to decision-making in a messy, contradictory, complex field, and provided a framework to make balanced judgements on the efficacy of treatments and therapies.

Read more

Can a scrum master also be a line manager?

There is nothing in the Scrum Guide that says roles cannot be combined. This is true for core roles such as Product Owner and developer, and also for complimentary roles. A Scrum Master would not be breaking any rules if they also served as a technical architect; project manager; coffee shop assistant; finance director; or line manager for members of the team.

Read more

Why is estimation part of refinement and not sprint planning?

Scrum teams plan continuously across multiple horizons. In the daily scrum, the development team plans their daily activities and re-assess their ability to deliver the sprint goal. At the start of every sprint, the team needs to create a sprint backlog, giving them focus for the few weeks. Scrum teams also need long term plans that help them understand when they are likely to meet business objectives or milestones; this is release planning.

Read more

How can I combine technical practices of extreme programming (XP) with Scrum?

Despite the early popularity of extreme programming (XP) over recent years, it has waned. However, many of the practices within extreme programming are still relevant in modern software engineering. The scrum framework is now the most widely used and popular approach to Agile software development globally. Yet, it describes no technical practises beyond the need for a done increment every sprint as agreed in the definition of done.

Read more

What is the sprint review canvas?

The sprint review is a critical event in the scrum framework for implementing the empirical process, making the increment transparent, collaborating with stakeholders and using feedback to guide future sprints. It enables the scrum team to ensure they deliver the highest possible value.

Read more

What are story points?

Story points are a common means of estimating work while using agile frameworks such as Scrum and eXtreme Programming.

Read more

How does weighted shortest job first (WSJF) work?

When you have to prioritise a list of requirements from different stakeholders or customers, you can choose from many different methods. One popular method, advocated by lean-agile approaches such as SAFe®, is weighted shortest job first (WSJF).

WSJF is an approach that gives preference to items that provide the most economic impact in the shortest duration.

Read more

What are the stories, features, capabilities, and epics in SAFe?

When you want to express a requirement for functionality in SAFe, you can use stories, features, capabilities and epics. When is each of these used? What level of detail do they contain? And who has content authority for them?

Read more

What metrics will help my agile team?

Gathering metrics for your agile team will help them find opportunities for improvement in both the product and themselves.

Read more

What are the SAFe events?

In the Scaled Agile Framework® (SAFe®), there are regular events (meetings) at different levels. What are they, who should attend, and what is their purpose?

Read more

What is the difference between a Product Manager and a Product Owner in SAFe?

‘Product manager’ (PM) and ‘Product Owner’ (PO) are two roles that appear in many organisations which have adopted agile approaches to their work. In SAFe, these roles are distinct, each with specific responsibilities.

Read more

What is DSDM Atern?

DSDM Atern is a vendor-independent implementation of the agile project delivery framework Dynamic Systems Development Method (DSDM). It is a generic approach to agile project management rather than solely focused on software delivery.

Read more

What is DevOps?

DevOps is an approach to enable teams to independently build, test and deploy solutions quickly, safely reliably and securely to customers.

Read more

What is an agile culture?

An agile culture is one that has a bias towards collaboration and cooperation and minimises autocracy, control and bureaucracy. It pushes decision-making down the organisation to enable teams to take ownership of business outcomes and holds them to account.

Read more

What is an RTE in SAFe?

The Release Train Engineer (RTE) is a role in the Scaled Agile Framework® (SAFe). They are responsible for ensuring that the agile release train (the team of agile teams) work well together and follow the SAFe processes.

Read more

What is eXtreme Programming (XP)?

eXtreme Programming (XP) was one of the most wildly known and used agile methodologies back in the early 2000s. XP was the brainchild of Kent Beck, Ron Jeffries and Ward Cunningham, based on their collective experiences at Daimler Chrysler. Its name became marmite and put off management. It incorrectly evoked visions of surfer dudes and lack of professionalism.

Read more

What is a Live Virtual Classroom (LVC)?

A Live Virtual Classroom is a platform for delivering a trainer-led, interactive course in an online environment. They are designed to replicate the experience and benefit of attending a face-to-face training course, with the same discussion, group breakout work, questions and answers, and access to a responsive, knowledgeable expert.

Read more

How could I run PI Planning when everyone is working remotely?

In the Scaled Agile Framework®, SAFe®, Programme Increment (PI) planning is an essential element and is generally run as ‘big room planning’ event where everyone is in the same location. Often there are some people who connect remotely but how could PI Planning be done when everyone is working remotely?

Read more

What is a cross-functional team?

You will often hear agile teams described as cross-functional or at least aspiring to be. When a team is defending why they haven’t completed something at the end of a sprint and cries “the development is done, we have passed it over to the testers!”, or “it’s just waiting for dev ops to deploy it to production”…someone will often respond with “I thought you were supposed to be a cross-functional team?”.

So, what is a cross-functional team and how would having a truly cross-functional team help address the situation above?

Read more

How does an empirical process work?

Empirical process control is a technique used when the complexity of activities means a defined process control cannot be employed.

Read more

What is a stakeholder?

We are all stakeholders at one time or another. Being a stakeholder isn’t a job description, it is just a capacity in which we operate when needed.

Read more

How do I plan a release in Scrum?

The Scrum framework does not prescribe how to plan a release but many scrum teams will have a ‘release plan’ that they use to track progress towards a release of software.

A release plan is a complementary practice to Scrum that looks forward over several sprints and provides a forecast of when a coherent set of functions will be made available.

Read more

How do I start implementing SAFe?

The Scaled Agile Framework®, or SAFe®, is one of a growing number of frameworks that seek to address the problem of coordinating the activities of multiple teams when using lean and agile delivery methods. This article gives advice on how to start using SAFe.

Read more

What are the 10 essential SAFe elements?

The Scaled Agile Framework® (SAFe®) has different configurations. Many aspects are optional or depend on the configuration that you have chosen to use. However, there are 10 elements of SAFe that are considered so important to the framework that, if they are not used, then SAFe is not being used. These 10 essential SAFe elements are:

Read more

What is an Agile Release Train?

In the Scaled Agile Framework® SAFe® an agile release train (ART) is a team of agile teams. Additionally, it includes an associated group of stakeholders. An ART frequently delivers valuable functionality into a system.

Read more

What are the roles in SAFe?

The Scaled Agile Framework®, or SAFe®, has roles that are usually associated with different levels: Team, Programme, Solution and Portfolio.

Read more

What is SAFe?

The Scaled Agile Framework®, or SAFe®, is a set of workflows and patterns to help enterprises scale lean and agile practices. It is one of a growing number of frameworks that seek to address the problem of coordinating the activities of multiple teams when using lean and agile delivery methods.

Read more

How do scrum teams work with stakeholders and customers?

In Scrum, the product owner is accountable for managing stakeholders and customers. As with any of their accountabilities, it is up to them if they wish to delegate part of their area of responsibility to someone else; ultimately, they remain accountable.

To build and deliver great products that satisfy customer needs, it is essential that the product owner deeply understands the customer. Product owners should be fully engaged in gathering ideas and feedback from them.

Read more

What is a definition of ready?

Most agile practitioners will be familiar with a definition of done and appreciate its value in helping teams remain transparent in how they get work completed. A similar but less commonly used concept is that of a definition of ready. A definition of ready is used to determine whether work is ready to be started in the first place – is a user story or product backlog item ready to be accepted into a sprint.

Read more

What’s different between coaching and mentoring?

Two common stances for a scrum master are coaching and mentoring. Often these words are used interchangeably, but they are two very distinct approaches to working with and developing others.

Read more

How do scrum teams deliver value?

There are only two ways to deliver more value! Either the development team deliver faster or increase the value of the work they are doing.

No matter how fast a development team becomes, if the product owner feeds them worthless requirements, then the output value of the scrum team is zero.

Read more

How do scrum masters facilitate events?

Facilitator is a stance that a scrum master takes as a service to their team, so that the scrum team can work more effectively, collaborate and achieve synergy. With a facilitator hat on, the scrum master acts as a neutral party who doesn’t take sides or advocate their own agenda.

Read more

What is a self-organising team?

When Takeuchi and Nonaka studied world leading innovative product teams in the eighties and published their paper “The new new product development game” one of the key attributes they identified was self-organising teams.

They proposed that a group possesses a self-organizing capability when it exhibits three conditions: autonomy, self- transcendence, and cross-fertilization.

Read more

How do scrum teams manage technical debt?

Technical debt is a metaphor that leans on the idea of financial debt. As financial debt increases, the ability to repay the debt is reduced. Once the debt exceeds the ability to repay, bankruptcy occurs. So, how do scrum teams manage technical debt?

Read more

What is agile?

What is Agile? Agile is an umbrella term for light-weight frameworks, tools and techniques that help teams and organisations achieve agility. Initially specifically aimed at Software development, following recognition by Harvard Business Review, McKinsey & Company etc. agile is now spreading rapidly to all parts and all types of organisations.

Read more

What is the difference between agile and agility?

‘Agility’ is our ability to respond to change.

We know that companies, teams and individuals who cannot respond to the changes around them struggle to compete, perform and succeed. If you can think of an organisation that has gone out of business, lost significant market share or begun to lack credibility in the eyes of its customers, then you are probably seeing the effects of a lack of agility.

Read more

What is Scrum framework?

Scrum is a framework that is designed for delivering software products. It comprises three roles, three artefacts and five events:

Read more

What is the difference between Scrum and agile?

Agility is the ability to respond to change. Organisations, teams and individuals that have an ability to respond to changing consumer demand, market conditions and new technology entrants are hugely successful.

Read more

What is Kanban?

Considered to be one of the agile frameworks, alongside Scrum, XP, DSDM amongst others, Kanban has been gaining popularity as a lightweight method for helping teams deliver effectively.

Kanban is best described as “a method for optimising the flow of valuable work”, as it is not guided by rules, but key principles:

Read more

What is the difference between Scrum and Kanban?

Both Scrum and Kanban are popular agile frameworks used to help teams work together to get things done. They have some subtle differences, which we have summarised below:

Read more

What is business agility?

Business agility is the inherent ability of an organisation to respond to change.

Can you think of a business that has gone bust? Woolworths, Toys ‘R’ Us, Poundland? There are loads of them out there. These days it’s not just making a profit, but also survivability that matters.

People cite all kinds of reasons for a business failing. Strong competition, the economy and even the weather, amongst many other things.

Read more

Why do OKRs support business agility?

Much is written about OKRs and their use. In this FAQ find out more about what OKRs are, how they are used and implemented and why OKRs can be useful in supporting business agility.

Read more

What scaling agile frameworks are available?

As agile has developed over the last 10-15 years, questions have arisen around how you scale when you get a number of teams working on the same product. There are several scaling agile frameworks designed to help to solve the problem of numerous teams working across the same or closely linked products. Using our own experience and a number of different source materials we have collated a list of the top four scaling agile frameworks, based on market share; including their strengths and weaknesses and the agile frameworks they are suited to.

Read more

What is a scrum master?

The scrum framework defines three roles and gives clear accountabilities to each, in order to simplify decision-making and ensure that things get done. The primary accountability of the scrum master is to provide delivery leadership, experience and expertise by managing the scrum process, improving their organisation’s ability to deliver a valuable, relevant product.

Read more

What is a product owner?

A product owner is a decision maker.

Fundamentally, the role exists to help represent the needs of both the business stakeholders and the users within a complex environment. They broker the needs of those two sets of people condensing their requests for features and enhancements in to a single prioritised list of tasks for the development team to turn in to working product.

Read more

What is an agile development team?

A development team is a group of people that work together to create software. This is complex, creative work that requires adaptability as technical challenges arise and business requirements evolve. An agile development team will seek to meet these challenges by applying the principles of cross-functionality and self-organisation.

Read more

What is an agile business analyst?

Many teams that implement an agile framework for software delivery find it useful to have a Business Analyst (BA) as part of the team. However, finding a good definition of what a BA does in the agile context is challenging, especially because many frameworks such as Scrum are agnostic to the specific makeup of a team. Specifically, someone with a bias towards BA skills in the scrum context would typically be a member of the development team.

Read more

What is an agile coach?

Think about your favourite sports team – or person. They will have a coach. In fact, many successful business people and politicians do too. Coaching is a profession that is more complex than it looks, but provides huge value when done well.

Read more

What is an agile architect?

Agile architecture is largely defined by a subset of the 12 agile principles and hence this heavily influences the remit of a software architect:

Welcome changing requirements, even late in development. Agile processes harness change for the customer’s competitive advantage.

Read more

What is a stakeholder?

What is a stakeholder? If you are a stakeholder in something, you have an interest or concern in that thing and its continued success.  In Scrum, stakeholders are not considered part of the Scrum team but are vital to the success of the team and the product they produce.

Read more

How many scrum teams per scrum master?

A team will always be better off with a dedicated, full time scrum master. A scrum master’s role is not about managing the Team. However, don’t fall into the trap of thinking that a scrum master is just about facilitating ceremonies.  New teams in particular need a lot of training, mentoring and coaching to get to grips with the art of Scrum. This is without a doubt a full-time job.

Read more

What is servant leadership?

Servant leadership is the idea that the main goal of someone in a leadership position is to serve others. A true servant leader will put other people’s needs and priorities first, and help people develop and perform as highly as possible. When reading and learning about the Scrum framework you will most often see servant leadership associated with the role of the Scrum Master.

Read more

What makes a good agile practitioner?

The definition of a practitioner is “a person actively engaged in an art, discipline, or profession” or “someone who works in a job that involves long training and high levels of skill”. An agile practitioner is therefore someone actively engaged in practicing agile techniques to help organisations respond to both continued and rapid change; using their high levels of experience and skill in agile approaches to foster an agile mindset within that organisation.

Read more

Who attends what event in scrum?

The Scrum framework describes three accountabilities; product owner, scrum master and developers – but who attends what event in scrum? Detailed below are the four events: sprint planning, daily scrum, sprint review and retrospective.

Read more

What is a user story?

User stories are not part of any particular agile framework but are a complementary practice adopted by many agile teams as a format for expressing product requirements. Due to their simplicity and versatility, user stories have become the most popular form of product backlog item.

Read more

What is a backlog item?

The Scrum Guide lists the first responsibility of a product owner in managing the backlog as “Clearly expressing Product Backlog items” but what is a backlog item?

Read more

What is a task?

You will often hear agile teams talking about breaking product backlog items (PBI’s) down into tasks (or “sub-tasks”) but what is a task and what is the difference between a task and a product backlog item?

Read more

What is behaviour driven development (BDD)?

Behaviour Driven Development (BDD) is way of writing acceptance criteria by giving examples of how software should behave in different scenarios. They are written in a standard format that promotes clarity, as well as allowing easy integration with automated testing.

Read more

What is product backlog refinement?

The Scrum framework prescribes five events; the sprint, sprint planning, daily scrum, sprint review and sprint retrospective, all of which are formal opportunities for the team to inspect and adapt something.  There is however another regular, complementary practice, most Scrum teams undertake; product backlog refinement.

Read more

What problems to expect when implementing Scrum?

Several volumes can be written about the kind of problems implementing Scrum.

The best approach when encountering any one of the myriad of problems, is to inspect and adapt in the spirit of continuous improvement.  Once the Team, Product Owner and Scrum Master want to be better and improve the ways they work, half the battle of implementation is won.

Read more

What are the Scrum Values?

Scrum is based on a set of fundamental values. The values provide a code of behaviour, or ethics, for Scrum Teams – some rules of conduct for teams to embody and live by as they work with Scrum.

Read more

How do 7 Lean wastes apply to software?

Eliminating waste is a key concept in lean process thinking. Waste reduction is often seen as a way of increasing productivity. Since lean is the grandfather of agile we can perhaps borrow this key concept and apply it to software engineering.

Through identification and elimination of waste in our software teams we can build our products efficiently, potentially reducing costs but also improving time to market.

Read more

What is a sprint goal?

A sprint goal is a shared high-level objective that describes the key outcome for each sprint that a Scrum team undertakes. In the same way that a product vision guides the longer-term direction of a product, the sprint goal guides the development team on why it is building the current increment. It also covers why it is worthwhile undertaking the sprint, and what value it will deliver to the product owner.

Read more

Incremental Vs iterative development?

Incremental Incremental development is a development approach that slices the product into fully working slices that are called increments.

Iterative development is when teams gradually build up the features and functions but don’t wait until each of these is complete before releasing.

Read more

What is the difference between a daily stand up and a daily scrum?

The daily scrum

The daily scrum is an event that is defined in the Scrum Guide and is a specific Scrum practice.

The daily scrum is a meeting for the development team to create a plan for the day. It is not a status update for stakeholders! The product owner has no role in the daily scrum and the scrum master’s accountability is to ensure it happens, only the development team speak and the time-box is respected.

Read more

What is the definition of done?

The Scrum Guide defines the definition of done as follows:
“When a product backlog item or an increment is described as ‘done’, everyone must understand what ‘done’ means. Although this varies significantly per Scrum Team, members must have a shared understanding of what it means for work to be complete, to ensure transparency. This is the definition of ‘done’ for the Scrum Team and is used to assess when work is complete on the product increment.”

Read more

What is the difference between UX and UI?

Here we explain the difference between UX and UI – a common confusion amongst IT professionals.

User Experience (UX) Design is the process of enhancing customer satisfaction and loyalty by improving the usability, ease of use, and pleasure provided between the entirety of a user’s interaction with a businesses, services and products.

Read more

What is a product led company?

To understand what a product led company is, we first need to understand what the difference between product development and a project is.

Read more

What is a sprint review?

The sprint review is a Scrum event that takes place at the end of the sprint, just before the retrospective. The purpose of the review is to evaluate the latest features and to consider the plan for the product in the future.

Read more

What is sprint planning?

Sprint planning is a Scrum event that takes place right at the beginning of each sprint. The whole Scrum team attends, and the objective is to determine the following:

  • What should we build before the end of the sprint?
  • How shall we build it?
Read more

What is a sprint retrospective?

Sprint retrospectives allow empowered teams to identify meaningful improvements to the way they carry out their work. They are a core part of the Scrum framework, occurring at the end of each sprint, and are a common element in Kanban and other agile approaches.

Read more

What PSM certifications do I need?

We are often asked if you need to pass all 3 assessments, (PSM I, PSM II and  PSMIII) to obtain the certification as a Scrum Master.  Well, most recruitment firms recognise just the PSM I to represent certification as a Scrum Master and most people who attend the PSM training course will just take the level 1 assessment.

Read more

Can I claim PDUs for a course?

Professional Scrum Trainer

Students of courses are able to claim 14 PDUs after attending the equivalent of a two-day Applying Professional Scrum (APS), Professional Scrum Master (PSM), Professional Scrum Master II (PSM II), Professional Scrum Product Owner (PSPO), Professional Scrum Product Owner – Advanced (PSPO-A), Scaled Professional Scrum (SPS), Professional Agile Leadership Essentials (PAL-E), Professional Scrum with User Experience (PSU), or Professional Scrum with Kanban (PSK) course, 7 PDUs for the equivalent of a one-day Professional Agile Leadership – Evidence-Based Management (PAL-EBM) or Professional Scrum Facilitation Skills (PSFS) course and 21 PDUs after attending the equivalent of a three-day Applying Professional Scrum for Software Development (APS-SD) and Professional Scrum Master and Product Owner (PSMPO) courses.

Students can claim PDUs under PMI’s “Education courses provided by other third party providers” category. PDUs can be claimed online at  They do not specify the categories covered by the training. This gives course attendees the flexibility to distribute the points in whichever categories they need.

Please go to the PDU webpage for more information and guidance.

Read more

When do 2nd free attempts expire?

All students taking APS, PSM or PSPO courses accredited by are entitled to one free attempt at the relevant assessment. grant A 2nd free attempt if the first unsuccessful attempt is within two weeks of the course. The email you received from lists the exact time that this deal expires. It is usually 23:59 UTC, 14 days after you receive the password email from

Read more

What is a daily stand up / daily scrum?

A daily stand-up meeting is a short, time-boxed team status check, held every day, usually at a set time. The Scrum framework calls the daily stand-up a ‘Daily Scrum’.

The inspect and adapt nature of agile ways of working operates at a number of levels, from unit testing code which is done multiple times a day to reviews and retrospectives which can be held as rarely as every month. Communication is at the heart of building good teams, so getting a team to synchronise daily is a good idea – if done well.

Read more

What is a product roadmap?

A product roadmap is a visible plan for the future.

There’s no one type of plan. There are different sorts that will be of interest and use to different people.

If you’re using the agile product delivery framework, Scrum, the sprint backlog is a plan for the immediate sprint. Most teams will have a product backlog, which is a prioritised wish-list of ideas that need to be taken on a journey from concept to reality.

Read more

What is a sprint backlog?

A sprint backlog is a number of product backlog Items (PBIs) that have been committed to a sprint.

A product backlog is a list of potential work items, prioritised by relative order of value. The agile product delivery framework Scrum uses time boxes to pursue its goal of incremental delivery, so for every sprint the most valuable items on the product backlog that can fit into the prescribed time box should be ring fenced – and these become the sprint backlog. The sprint backlog is then just a sub-set of the product backlog.

Read more

What is a product backlog?

A product backlog is a list of potential work items, prioritised by relative order of value.

Read more

What is a sprint?

In the Scrum framework for agile product development, the sprint is a fixed period of time in which a defined set of activities take place and at the end of which a product increment is created.

A sprint would usually be set between one and four weeks and would be fixed for a product development until such time that the scrum team inspects their ways of working, during a retrospective, and may decide that an alternative sprint length may be beneficial to the way they work.

Read more

What is a product increment?

In the context of agile software product development, using a framework such as Scrum, a software product increment is what gets produced at the end of a development period or timebox.

In Scrum, for example, the regular development cycle is a Sprint, a period of between one and four weeks in which a planned set of product features are developed. At the end of the Sprint, the development team would have created new software that gets built into the product in such a way that it could be released into live operation, if that is the desire. This is the product increment.

Read more

Public Training Courses

Building confidence in new ways of working and inspiring change


Sign up to our Newsletter

Be the first to find out about our latest news, thought provoking insights, and much more!