How to be a good scrum master during a crisis

Many teams are finding that they need to adjust to a new reality amid the covid-19 pandemic. Strategic plans lie in tatters, urgent unplanned work fills the board, stakeholders are hammering teams with requests, and routine has gone out of the window. This is a time for a scrum master to be pragmatic, calm, and outcome focused: providing delivery leadership without allowing process to get in the way.

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