BCS Foundation Level Certificate in DevOps

This BCS Foundation Level Certificate in DevOps leaves delegates more confident in five key areas:

• The rationale and benefits of DevOps ways of working
• The culture and mindset required to make DevOps a success
• Roles within DevOps
• Common Practices and Techniques
• Methods and approaches to take when implementing DevOps

Course Content

Introducing DevOps
DevOps arose when we tried to answer the question of how to keep up with the demand for new features and new technologies while maintaining stability and high performance. We needed to balance seemingly competing interests of change versus stability. What we really needed to ask was how could we maximise value to our customers.

We will look at some of the steps which were taken towards defining DevOps as we understand it today, such as Systems Thinking, The 3 -Ways and a review of the CALMS model. We’ll also discuss the contributions made by thought leaders in this field such as Jez Humble, Gene Kim and Toyota.

Changing the culture including the Product versus Project Debate
Culture and mindset are key to any strategy. We discuss how the long-term accountability and focus of a product mentality is crucial to drive a DevOps mindset away from short term ownership to increasing buy-in and motivation. We explore how the product vision can provide this ‘North Star’ for the team when navigating complex situations.

The use of Automation, Lean and the supporting goals and measurement
We will cover how to optimise for team productivity, exploring the benefits of continuous integration, continuous delivery, infrastructure as code, release management and test automation. We review the lean principles and how to reduce waste in software development. We also discuss some of the operational metrics that give us insight and help us adjust our processes such as:

• Cycle Time
• Lead Time
• Continuous Flow
• Mean Time To Restore (MTTR)
• OKRs (Objectives and Key Results)

The Business case for DevOps and how to implement it
Delegates review the evidence of why DevOps is the natural choice for so many high performing organisations. We also explore the culture, roles and structure needed to support DevOps principles. We look at some of the common DevOps practices and how organisations can use various methods and approaches to implement or grow DevOps in their organisation.

BCS Foundation Level Certificate in DevOps Outcomes

By the end of the class delegates know what DevOps is and how to start applying it. They are able to have informed conversations about how to make DevOps work within their organisation while understanding how to select tools and refine practices that will aid their organisation’s ability to deliver services and applications more effectively. Delegates who successfully complete the BCS Foundation Level Certificate in DevOps examination gain an industry-recognised DevOps certification demonstrating their knowledge and highlighting their career progression.