Learning Modules

Giving feedback
Feedback is the breakfast of champions. You will learn how to give feedback to enable others to develop.

Coaching
Coaching is about unlocking the talents of the individual. You’ll learn the art of active listening, asking challenging questions and gaining commitment.

Advanced facilitation
Take your meetings to a new level of participation and decision-making using liberating structures, and design thinking strategies.

High performing teams
Get your team into the flow and perform to their full potential through understanding your own team’s stage of development and applying the appropriate activities such as onboarding, developing trust, and team agreements.

True leadership
True leadership requires you to adapt your leadership style to the circumstance, situation or individual. You’ll learn what it takes to be a servant leader, how much structure your team require and appropriate delegation styles.

Negotiation and Influencing
Within a complex domain, there are many solutions to a problem. You and your team will be required to negotiate on everything from team rules to solutions.  You’ll learn about preparing for, and tactics to use, in a negotiation.

Conflict management
Emotions often run high in teams where people are passionate about their ideas.  You’ll learn how to keep your team in a zone of healthy debate and strategies to use when passion escalates into unhealthy competition.

Final assessment
After completing the course curriculum, you will be asked to show your competency during your final assessment presenting how you have applied the concepts from the course and the results obtained.

Outcomes

Team leaders will be able to identify their leadership styles and learn when to adapt them. Confidently lead and coach high-performing teams, build a culture of trust and accountability, and negotiate better outcomes for your team and stakeholders.