Professional Scrum Master II Training

Professional Scrum Master II training course is a two-day course for advanced Scrum Masters.  The PSM II course is intended for Scrum Masters with at least one year of experience who are looking to grow their knowledge and abilities as a Scrum Master.

This certified Professional Scrum Master II class includes up to two free attempts at the PSM-II assessment and discounts on PSM-III. Delegates take a multiple choice assessment after the class, leading to a permanent qualification with no renewal fees.


Scheduled Courses for Professional Scrum Master II:

Course Date Course Venue Booking Link
11-12 November 2021 Live Virtual Classrooms  Book Now
07-08 February 2022 Live Virtual Classrooms Book Now

Professional Scrum Master Overview

The Professional Scrum Master II Training is for scrum masters who are moving beyond merely managing the Scrum events and are looking to excel in their role. It reflects on sharing experience and ‘giving and getting’ help. The course will cover the stances of a scrum master:

      1. The scrum master as a teacher
      2. The scrum master as a coach & mentor
      3. The scrum master as a facilitator
      4. The scrum master as a change agent

As well as the services provided by the scrum master:

      1. Services to the development team
      2. Services to the product owner
      3. Services to the organisation

Audience, pre-requisites and assumed knowledge

The Professional Scrum Master II course is designed for experienced professional scrum masters who have been practising Scrum for a year or more with a thorough understanding of the Scrum framework. It is also recommended that attendees have already achieved the PSM I qualification. This course allows scrum masters to share their own experiences and identify ways to resolve them.


We are a friendly team of practitioners and we like to provide a personal level of support, before, during and after the Professional Scrum Master II training course:

      • Pre-course reading designed to expose questions so that they can be explored in class.
      • Contact details allowing delegates to ask questions to the trainer before and after the class.
      • Access to a comprehensive set of guidance after the course so that delegates can apply what has been learnt.
      • Digital course effectiveness surveys with results sent out to delegates and sponsors straight after the class.

Professional Scrum Master Course Content

Scrum Master’s Services to the Development Team

Successful Development Teams have the courage to actively involve stakeholders, empathise with other perspectives, celebrate success and failure, avoid tools that minimise transparency, work truly as a team and continuously focus on creating “Done” valuable increments;

The closer an increment is to truly be releasable, the more transparent the state of the product is. The more we know about the state of the product, the better informed we are about what to expect next;

The benefits of Scrum increase as the definition of “Done” becomes more complete (e.g. released to production);
The Scrum Masters coaches’ teams in the impact that a limited definition of “Done” has on transparency;

Every Sprint has a clear purpose, made explicit in the Sprint Goal, by which transparency, inspection, and adaptation of the Sprint can occur. It is up to the Scrum Master to ensure the Goal creates transparency on the potential value of the current Sprint.

Scrum Master’s Services to the Product Owner

Successful Product Owners help shorten the feedback cycle, respect the complexity of product development, involve stakeholders, focus on the ‘why’ and ‘what’, leave the ‘how’ to the team, and release early and often;

Product Owners focus on delivering business value. Being able to say ‘no’ is an important aspect of the role;

The Scrum Master helps by making transparent what is limiting the Product Owner in successfully delivering products with Scrum, and by removing (or helping to remove) the impediments identified;

Scrum Master’s Services to the Organisation

Scrum Masters tend to focus on their own bubble. In order to work with management, we need to empathise with their position and drivers;

Much like software development, transitions are very complex. Certainties are not possible. Instead, use an empirical process to reduce risks of failure. Using a plan-based approach to become Agile is not going to help;

The best approach to organisational change depends entirely on context. Sometimes you want to start small and scale up, while a ‘big bang’ may be the way to go at other times. But rely on the following principles: encourage self-organization on every level, empower the people doing the work to shape how they work, frequently inspect and adapt based on (measurable) outcomes;

The chances of a successful Scrum adoption will increase drastically when you consider your Scrum Masters as the true “inside out” change facilitators!

Professional Scrum Master Outcomes

Delegates will leave with a comprehensive understanding of how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating an environment for agility to thrive.

Send us a message or ask a question

For a private, on-site course for your team get in touch now!

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