The terms and conditions set out below govern your use of the Agility in Mind website (https://agility.im) (this “Site”) and any Agility in Mind, training, consulting, service, system, application or software made available to you by us.
By using this site or our services, you are agreeing to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you should not use this site or use our services.
Public Training Course Bookings
Payment for a public course booking is required in advance of the course date.
Cancellation and Refund Policy
Once you have requested a place on a course you become liable for the cost. You can cancel your place on the course up to twenty-one (21) calendar days in advance of the scheduled date and receive a refund for the full cost. You will not receive a refund if you cancel your place less than twenty-one (21) days in advance of the scheduled date and payment for your place will still be due. Registrants who cancel their place on a course will not receive training materials.
On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible, a full refund and a free transfer to another course date. We will not be responsible for any other loss incurred by you as a result of a cancellation or reschedule.
Payment through our website using Stripe.
Payment through an invoice raised by Agility in Mind through our accounts system, which can be paid online via Stripe, PayPal, Klarna or via BACS.
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with
Klarna’s own privacy notice.
The terms and conditions for all other services Agility in Mind provide will be included in any Proposal, Service Level Agreement or Contract entered into between Agility in Mind and the Client.